Revenue Operations Manager - North America

TRAILD: Who are we? 

TRAILD is a dynamic, fast-growing SaaS company that streamlines, automates and protects Accounts Payable.  

Just as your bank provides always on risk protection for your credit card, TRAILD provides a similar level of security to help businesses protect their B2B payments from fraud, errors and mistakes.  

Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP process more streamlined, automated and secure. 

We have a rapidly growing client base, so you are about to board the rocket ship at the right time. This is an opportunity to make a real impact and with your help we can support more businesses digitise their existing operations with enhanced automation and security. 

Hear how TRAILD customers speak about us here. 

The Role: Want to be a part of our exciting growth journey? 

We are looking for a talented, passionate, and motivated individual to join our team as a Revenue Operations Manager, where you will play a critical role in driving performance, operational efficiency, and strategic insight across our Go-to-Market (GTM) teams in North America. 

You will build and scale our Revenue Operations function, own our GTM systems, generate insights, and help align Sales, Marketing, and Customer Success around shared goals and metrics. You’ll report directly to our Chief of Staff, Revenue and partner closely with our SVP Sales, North America. . 

The ideal candidate will have strong analytical skills, excellent GTM systems knowledge, and thrive in a high-growth, fast-paced environment. A candidate in Pacific Timezone is preferred to allow with collaboration with our Chief of Staff - Revenue in Australia.

Key Responsibilities 

Own the RevOps Stack 

• Administer and optimise core GTM systems including Pipedrive, ZoomInfo, LinkedIn Sales Navigator 

• Build integrations and workflows for end-to-end funnel tracking across Sales and Marketing 

• Identify and implement AI-driven tools to enhance forecasting, prospecting, and campaign execution 

Design and Deliver Insights 

• Create and maintain real-time dashboards that track funnel and revenue performance 

• Develop scalable reporting infrastructure to support sales strategy, marketing attribution, and territory planning 

• Deliver insights to inform strategic decisions, including TAM and ICP analyses 

Drive GTM Execution 

• Lead sales forecasting, pipeline health, and quota attainment tracking 

• Ensure readiness for product launches, campaigns, and GTM experiments 

• Manage sales content repositories including price sheets, contract templates, and enablement materials 

Be the GTM Glue 

• Collaborate across Sales, Marketing, Customer Success, and Product teams to align systems and strategy 

• Build repeatable, automated processes to drive efficiency and better decision-making 

• Translate complex, unstructured data into clear, actionable insights 

Who You Are:  

• 5+ years of experience in Revenue, Sales, or Business Operations in a B2B SaaS GTM environment (startup or high-growth preferred) 

• Expert-level skills in Excel; strong working knowledge of BI tools like Sigma, Power BI, Tableau, etc. is a major plus 

• Proven track record with GTM systems, integrations, and enablement tools 

• Experience managing cross-functional projects and sales enablement initiatives 

• Strategic thinker who’s also a doer—comfortable getting into the weeds to solve problems 

• Detail-oriented, accountable, and proactive with a strong sense of ownership 

• Excellent communicator who thrives in ambiguity and enjoys turning complexity into clarity 

• Strong collaborator with an attitude embracing growth, hands-on execution, adaptability, and the scale-up spirit 

Must Haves: 

• 5+ years in a RevOps/Sales Enablement/GTM Operations role at a SaaS company 

• Bachelor’s Degree 

• Proven CRM administration and integration skills and experience  

• Strong analytical and dashboarding capabilities 

• Exceptional Excel skills; BI expertise is a plus 

• Experience in sales enablement content creation and documentation 

• Curiosity by nature with a passion to solve 

• Experience with AI & Automation 

The Perks of Working at TRAILD  

• Flexibility: we offer a range of remote, hybrid and flexible working options. 

• Global team: we are growing across APAC, NA and EMEA and have team all across the world. 

• We are growing at an exponential rate, this is an opportunity to get involved with a true rocketship with all the excitement and opportunities that comes with it 

• Our team genuinely loves working at TRAILD: we scored a 78 on our 2025 eNPS survey.  

Please note that the final applicants for this job will be asked to consent in writing to a police check / criminal background check to the extent permitted by law in your jurisdiction of employment